We take your privacy seriously

Log Files

HelloRamp follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of HelloRamp.

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on HelloRamp, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that HelloRamp has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

HelloRamp's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites. What Are Cookies?

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

HelloRamp does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy Only

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in HelloRamp. This policy is not applicable to any information collected offline or via channels other than this website.

ZoomInfo WebSights and Third-Party Cookies

We use ZoomInfo WebSights technology to help identify business visitors to our website and understand how they interact with our content. This service analyzes IP addresses and other specialized web information to associate traffic with specific companies, providing better B2B analytics. However, we do not use this tool to collect personally identifiable information per individual.

This data helps us adjust our website content to better serve our audience, and improve our services and marketing efforts.

When reached by law (e.g., California Consumer Privacy Act (CCPA) or GDPR), we obtain your consent before using cookies and similar tracking technologies. You can manage your cookie preferences at any time via our cookie banner or browser settings.

For more details about ZoomInfo’s data practices, please visit ZoomInfo Privacy Policy.

Individual Data Subject's Rights [Data Access, Portability, Deletion]

We acknowledge that you have the right to access your personal data right to request modification or deletion. We provide access to user data through our account management console. You can update your information and account settings anytime by logging into your account. If you wish to delete your account or specific data, you may do so directly from your account settings or by contacting our support team at support@helloramp.ai. We will process such requests in accordance with applicable data protection laws, including GDPR and CCPA.

Terms of Service — YouTube Integration

By accessing or using HelloRamp's YouTube publishing and integration features, you agree to be bound by the YouTube Terms of Service.

Google API Disclosure

HelloRamp uses YouTube API Services to enable video publishing functionality. Our use of these services is subject to the YouTube Terms of Service and the Google Privacy Policy. HelloRamp's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Our use of YouTube API Services is also governed by the Google Privacy Policy.

Our application requests access to your YouTube account to upload videos to your channel on your request and to support limited post-upload updates to video metadata when you make changes. The Access is used for the following purposes:

• Video Uploading: To upload video content created within HelloRamp directly to your YouTube channel on your request.
• Video Metadata Updates: To edit the title and description of videos uploaded through HelloRamp when you explicitly update that information in our platform.
• Account Identification: To identify which YouTube channel is connected so that accurate tokens can manage your contents via our platform as you prefer or data distribution or creating history.

To maintain service, we only store limited data points required to maintain functionality of Google/YouTube channel:

• Channel Name and Email Address: This is stored to identify your connected account on the user dashboard.
• Authentication Tokens: Oauth Tokens (access and refresh tokens) are stored to maintain the connection between HelloRamp and Your YouTube.
• User Control: You may disconnect your YouTube account at any time from your HelloRamp account settings. Upon unlinking, any profile data held on your behalf will be deleted. You can also revoke HelloRamp's access to your YouTube data directly via the Google Security Settings page. Upon revocation through either method, all stored authorized data will be deleted within 7 calendar days.

We implement the following technical and organizational measures to protect sensitive data, including Google and YouTube API data:

• Encryption in Transit: All data transmitted between HelloRamp and Google/YouTube APIs is encrypted using TLS (Transport Layer Security). No sensitive data is transmitted over unencrypted connections.
• Access Controls: Access to stored Google and YouTube user data is strictly restricted to authorized HelloRamp systems and personnel. No staff member can access this data unless required for security purposes, legal compliance, or with your explicit consent for customer support.
• Minimal Data Retention: We store only the minimum data necessary to maintain YouTube integration functionality. You may revoke HelloRamp's access to your YouTube data at any time via your HelloRamp account settings or directly through the Google Security Settings page. Upon revocation, your OAuth tokens will be invalidated and your data will no longer be accessible by our systems.
• Secure Credential Storage: API credentials and OAuth tokens are never logged or exposed in client-side code at any point.
• Incident Response: In the event of a data breach involving your Google or YouTube data, we will notify affected users and relevant authorities in accordance with applicable data protection laws (GDPR, CCPA).

• No Third-Party Sharing: We do not share, sell, or rent your Google user data to any external parties, advertisers, or data brokers.
• Strictly Functional: Data obtained via API is processed only establishing features you have requested. We never use this Google User Data for AIML model training, advertising or marketing.
• Human Access: Our staff does not read or view Google user data unless required for security purposes, legal compliance, or if you have given explicit consent for customer support.