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Any rep or BDC agent replies with a short personal video, recorded on camera or generated with their AI avatar, delivered as a branded link. And the moment the lead watches, the rep knows.
The first reply decides who sells the car. Internet leads contact three stores at once, and the industry takes 42 hours to answer.
Six things Engage does
A personal video from the rep, on camera or with their AI avatar, in 10 seconds.
10 sec to sendPhone leads set appointments at 74%, internet leads at 40%, same shoppers, same cars. The difference is immediate, personal contact. Slow, templated follow-up is where leads go cold.
Sales tools fail when they add work. Engage removes it: no editing, no exports, no uploads, and the app does the remembering.
Lead and vehicle come straight from the CRM. Nothing to type, nothing to search.
Record one take or approve the AI draft. No editing, no exports, no uploads.
Smart nudges tell the rep when to call and who to re-engage. The app does the remembering.
A face and a name build the instant trust a template never will. Camera-confident reps record one take, camera-shy reps let their avatar deliver it.
Dual camera captures the rep and the car together, with an AI teleprompter pulling specs from the DMS. One take, no editing.
Pick the lead and car, the script auto-generates, and the rep’s avatar is composited over the inventory media. Completely off-camera.
AI drafts every text reply from the customer’s inquiry, the vehicle record and the conversation so far. Tailored, not templated, and the rep approves, edits or regenerates with one tap.
Every reply sends as a single branded link, by text, email or direct message. It opens on a micro-landing page with the rep’s video, call-to-action buttons and related inventory beside it. Every view reports back to the rep.
Pre-recorded walkarounds, dealership collateral and saved templates in one approved library, ready to attach to any reply. And each rep manages multiple avatars, showroom, service lane, Spanish-language, picked per customer.
AI-driven reminders prompt the rep to follow up, send a video or re-engage a cold prospect at exactly the right moment, including the second a lead opens their video, so the call lands at peak intent.
Videos sent, response times and engagement, per rep, visible to the whole floor. GMs coach with numbers, and reps compete to stay on top, which is what keeps the tool in daily use.
Sending a video is now faster than typing out a text, so the reps actually do it.
Engage is also available per seat, self-serve. Reps who start alone routinely top the CRM leaderboard, and their stores upgrade to the Dealership plan.
Responding within 5 minutes raises qualification odds 100x. Your reps can beat that by 4 minutes 50 seconds.
